Bharat Book Bureau

Finaccord’s report titled Small Business Metrics: Insurance for Small Businesses and Self-Employed Individuals in Germany is based on an online survey of 1,577 small business owners and self-employed individuals carried out by mo’web research during April and May 2009. The study provides fresh and detailed insights into the market for providing a range of business insurance services to the 3.13 million registered small and medium-sized businesses with fewer than 250 employees in Germany in addition to a further significant number of self-employed individuals. In addition to providing a comprehensive analysis of the results across all respondents, the publication also breaks out the findings for key trade categories in the small business market, namely: building and construction; child or pet care; education or training; healthcare or related services; hotels, restaurants, cafés and pubs; I.T. services; logistics, motor trades or transportation; manufacturing; media, marketing or entertainment; professional or financial services; property management or rental; retailing or high street services; and other consumer or business services.

Furthermore, the research also provides clear answers to key issues in the market for insurance for small businesses including their propensity to strike up relationships with more than one insurance provider and the degree to which small businesses in some categories are more likely to make claims than those in others. You may be able to use this report in one or more of the following ways: gain detailed insights into how the requirements and behaviour of small businesses vary in accordance with key categories of business customer; appreciate the penetration rates among small businesses across the spectrum of commercial insurance policies and gauge the potential for marketing niche cover such as business loan / overdraft protection insurance and e-commerce insurance; assess the degree to which distribution channels such as direct sales by the underwriter, insurance brokers and banks, are eroding the position of traditional insurance agents; understand the extent to which small businesses say that they may consider using the websites of online aggregators the next time they need to search for or acquire insurance; comprehend the true potential for establishing partnerships with commercial affinity groups for the distribution of business insurance policies.

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Scientists are expecting the frequency of wildfires to increase with the warming of the climate in decades to come. This rise in the number of wildfires is also expected to lead to a greater presence of smoke which will in turn adversely affect the quality of air.  In a pioneer study, the researchers investigated the implications of climate change on future forest wildfires and as well as on the quality of air in the western region of the United States.  Studies prior to this one had sought to investigate the links between the severity of wildfires and climate change in the west and elsewhere. This new study is the first attempt at quantifying the impact of future wildfires on the quality of air.

Once a fire is started by human activity or lightening, a more serious conflagration may result due to the drying of the underbrush by warmer temperatures. As such, scientists predict that an increase in wildfires could have a major impact on human health, seeing as smoke and other particles from the wildfires adversely affects the quality of air.

This study was conducted using a number of models, by which the scientists were able to predict that the geographic area that is typically burned by wildfires in the western region of the united states could increase by an estimated 50% by the 2050’s, because of the witnessed rise in temperatures. The forests of the Rocky Mountains and the Pacific Northwest are likely to witness the greatest increases in the area burned by wildfires, of about 75 – 175%. Moreover, because of the extra burning of wildfires throughout the western United States, an important type of smoke particle known as the organic carbon aerosols would increase on average by an estimated 40% during the next half a century or so.

This research was conducted by examining a 25 year old record of observed meteorology and fire statistics, in order to determine those meteorological factors that could best predict the area burned by wildfires for each of the ecosystems found in the western region of the United States. In order to see how these meteorological factors could change in the coming decades, the scientists ran a global climate model out to 2055, by following the A1B scenario in greenhouse gas emissions.

By hypothesizing that the relationships between meteorology and areas burned by wildfires will remain the same in future, scientists were able to predict wildfire activity and emissions between the years 2000-2055.

Read more about Global Warming Insurance please visit http://www.bharatbook.com/Market-Research-Reports/Global-Warming-Insurance.html

Saudi Arabia Insurance Market

The Saudi Arabian insurance industry has emerged as one of the fastest growing insurance industries across the world. While the global economic crisis has severely hit other industrial sectors, the insurance industry has marinated its 25-30% annual growth rate on the back of compulsory insurance lines.

According to our new research report “Saudi Arabia Insurance Market to 2012”, protection & savings and health insurance are the fastest growing insurance lines in the country, with health insurance accounting for around 44% of the overall insurance market as of the end of 2008. Besides, long-term growth of the insurance industry primarily depends on the performance of protection and savings insurance, owing to low penetration of life insurance in the country. The protection and savings insurance premium is expected to grow at a CAGR of around 55% over the forecast period (2009-2013).

The health insurance sector is also expected to expand vigorously as the increasing involvement of private companies develops the scope for insurance cover, and as foreign nationals and foreign pilgrims are obliged to take out insurance. In addition to this, the most recent introduction of compulsory health insurance for private employees, irrespective of the size of the company they are working with, will further boost the health insurance market in the country.

Moreover, general insurance category, which accounts for majority of insurance premium in the country, is showing substantial growth despite being heavily hit by the financial crisis. It is expected to grow at about 13% during 2009-2013, owing to rising motor and property insurance. Energy and liability insurance are expected to emerge as the fastest growing general insurance segments over the forecast period.

“Saudi Arabia Insurance Market to 2012” is the outcome of extensive research and detailed study of the insurance sector in Saudi Arabia. The report discusses each of the insurance products in detail. Most importantly, it guides clients in the direction in which the sector is likely to move in the coming years. The report also analyzes the pattern of macroeconomic variables and their impact on the insurance sector of the country. It also discusses the emerging industry trends which will decide the future of the insurance sector in the country.

Table of Contents:

1. Analyst View
2. Macroeconomic Scenario
3. Insurance Industry Overview
4. Industry Forecast to 2013
4.1 Health
4.2 Protection and Savings
4.3 General
4.3.1 Motor
4.3.2 Property/Fire
4.3.3 Marine
4.3.4 Engineering
4.3.5 Aviation
4.3.6 Others
5. Industry Trends Analysis
5.1 Emerging Export Credit Insurance
5.2 Pension Funds System
5.3 Potential in Bancassurance
5.4 Insurance Penetration
5.5 Insurance Density
5.6 Retention Ratio
5.7 Commission Expenses
5.8 Market Capitalization
6. Regulatory Environment
6.1 Saudi Arabian Monetary Agency
6.2 Cooperative Insurance Regulations
6.3 Foreign Ownership
7. Competitive Landscape

List of Figures:

Figure 2-1: Real GDP Growth (%), 2008-2012
Figure 2-2: Per Head Disposable Income (US$), 2008-2012
Figure 3-1: Insurance Premium (Billion SAR), 2006-2008
Figure 3-2: Claims Paid (Billion SAR), 2006-2008
Figure 3-3: Forecast for Insurance Premium (Billion SAR), 2009-2013
Figure 4-1: Insurance Premium by Category (%), 2008
Figure 4-2: Forecast for Insurance Premium by Category (%), 2013
Figure 4-3: Health Insurance Premium (Billion SAR), 2006-2008
Figure 4-4: Forecast for Health Insurance Premium (Billion SAR), 2009-2013
Figure 4-5: Health Insurance Claims Paid (Billion SAR), 2006-2008
Figure 4-6: Protection and Savings Insurance Premium (Billion SAR), 2006-2008
Figure 4-7: Forecast for Protection and Savings Insurance Premium (Billion SAR), 2009-2013
Figure 4-8: Protection & Savings Insurance Claims Paid (Million SAR), 2006-2008
Figure 4-9: General Insurance Premium (Billion SAR), 2006-2008
Figure 4-10: Forecast for General Insurance Premium (Billion SAR), 2009-2013
Figure 4-11: General Insurance Premium by Category (%), 2008
Figure 4-12: Motor Insurance Premium (Billion SAR), 2007 & 2008
Figure 4-13: Forecast for Motor Insurance Premium (Billion SAR), 2009-2013
Figure 4-14: Motor Insurance Claims Paid (Billion SAR), 2007 & 2008
Figure 4-15: Property/Fire Insurance Premium (Million SAR), 2007 & 2008
Figure 4-16: Forecast for Property/Fire Insurance Premium (Million SAR), 2009-2013
Figure 4-17: Property/Fire Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 4-18: Marine Insurance Premium (Million SAR), 2007 & 2008
Figure 4-19: Forecast for Marine Insurance Premium (Million SAR), 2009-2013
Figure 4-20: Marine Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 4-21: Engineering Insurance Premium (Million SAR), 2007 & 2008
Figure 4-22: Forecast for Engineering Insurance Premium (Million SAR), 2009-2013
Figure 4-23: Engineering Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 4-24: Aviation Insurance Premium (Million SAR), 2007 & 2008
Figure 4-25: Forecast for Aviation Insurance Premium (Million SAR), 2009-2013
Figure 4-26: Aviation Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 4-27: Energy Insurance Premium (Million SAR), 2007 & 2008
Figure 4-28: Energy Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 4-29: Accident, Liability and Other Insurance Premium (Million SAR), 2007 & 2008
Figure 4-30: Accident, Liability and Other Insurance Claims Paid (Million SAR), 2007 & 2008
Figure 5-1: Insurance Penetration by Category (%), 2005-2008
Figure 5-2: Insurance Density by Category (SAR), 2005-2008
Figure 5-3: Retention Ratio by Business Line (2007 & 2008)
Figure 5-4: Commission Expenses (Million SAR), 2005-2008

List of Tables:

Table 5-1: Number of Insurance Companies by Equity Capital (2008)
Table 7-1: Top Ten Insurance Companies by Market Capitalization (Million SAR)

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Dental Plans Medical & Health Insurance Market Assessment

According to Its exclusive consumer research, in 2007, one person in eight could not lead their normal life because of illness or injury for 3 weeks or more in the preceding year. Illness and disability benefits were paid to 7.2 million claimants in August 2006; healthy life expectancy as a proportion of total life expectancy is falling; women are often carers for the ill and disabled, and their incomes suffer as a result; and consumer confidence in the NHS has fallen, despite billions of pounds of extra investment in the service. Despite all of these factors, private medical insurance (PMI) and income protection remain minority purchases. Household expenditure on PMI is very low, and is above £5 a week only in the highest income decile.

Its research revealed that 39.3% of respondents would pay for treatment if needed, rather than take out insurance. Paying for one’s own private treatment is a key trend and is an opportunity for specialist credit issuers to work in partnership with healthcare providers. The escalating costs of medical treatment, and the amount of ill health in the UK, alarm insurers, who are concentrating on health promotion and illness prevention.

Income and payment protection, and long-term care insurance are quiet sectors in which most consumers take little interest, although there was a slight revival in income protection policies in 2006. Average annual new premiums for critical illness cover cost individual policyholders 31.9% more in 2006 than in 2002. Premium cost increases contain growth in this sector. The pre-funded long-term care insurance sector has virtually disappeared, and the market for point-of-need policies is also small.

PMI is a confusing sector for the public, and personal subscribers to PMI policies are in decline, although corporate subscriptions are rising. Premiums have become unaffordable for many personal subscribers. Demand for medical cash plans is rising gently, and dental cash plans are buoyant, as a result of dentists’ retreat from the NHS. Loans to patients to pay for private treatment at the point of need form a promising and expanding sector for suppliers. The quiet personal accident sector has suffered from the popularity of post-accident negligence claims. In mortgage payment protection, individuals are less inclined than previously to take out cover.

As in the US, high expenditure on healthcare does not necessarily lead to a healthier population. In the UK, private expenditure on healthcare per capita is relatively low compared with other advanced economies. Public and private expenditure combined is in line with other large advanced economies, but is only two-fifths of the per capita spend in the US. Healthcare for ageing populations in developed economies will exert significant demands on public finances unless whole populations rapidly adopt healthier lifestyles and require less healthcare — an unlikely scenario.

In the UK, households already under financial stress will struggle to provide the additional taxation revenues that the NHS will need, unless the Government radically reduces the scope and reforms the financial basis of the service. The majority of households that cannot afford PMI in 2007 are unlikely to diminish in future.

Despite the finding that 12.2% of respondents to Key Note’s survey said that they suffered illness or injury that prevented them from leading a normal life for 3 weeks or more in the preceding year, people are not prepared for this financially: 46.7% of respondents admitted that they would not be able to manage financially if stricken by illness or injury. The majority of respondents in the sample agreed that they do not have income protection, PMI, dental or personal accident insurance, and there is a trend to rely on paying for treatment, should it ever be needed. The survey also revealed a decline in public confidence in the NHS, leading more people to think about the possibility of private treatment, even if they have no insurance. One in six respondents said that they have already paid for private treatment, compared with fewer than one in 12 in a similar survey in 2004.

Men are more likely than women to have income protection, PMI and personal accident insurance, but women do most of the unpaid caring, saving the state billions of pounds a year. A key issue for policymakers should be how to improve women’s incomes, for those undertaking unpaid as well as paid work, to enable more of them to afford insurance. For insurers, an equally important issue is how to design policies that more potential customers — including the elderly — understand and accept as providing good value. There appears to be considerable confusion among the public over the precise meaning of insurance terms, a matter for insurance companies to consider. `Fuzzy’ perceptions of insurance products are a barrier to growth.

BUPA remains the UK leader in PMI, but it is attaching increasing importance to partnering the NHS. This parallels the trend for consumers to use medical insurance as a top-up for the NHS. Another change of focus in BUPA is a rising emphasis on long-term care for the elderly in the UK and abroad.

Traditional PMI, covering the costs of treatment, is compromised by rising costs resulting from the increasing complexity and wider range of treatments available. Organisations that provide for customers to pay part of the cost of their treatment, such as Western Provident Association (WPA) and Exeter Friendly Society, can exert some control over premium levels. Private medical providers increasingly favour cash plans, which pay out set amounts in specified circumstances. AIG and Simplyhealth Group are among the cash plan specialists. In addition, insurers are trying to persuade their customers to stay healthy so they do not need to claim. Fast-growing PruHealth is especially innovative in this respect.

Elderly people, who need PMI to an even greater extent than young adults, often cannot afford premiums. Policies catering for the elderly include AXA PPP’s Retirement Essentials and Saga’s Key Treatments, which provide targeted cover at lower cost than conventional PMI. Self-pay is an important trend, as individuals reject medical insurance in favour of paying at the point of need should they ever need treatment. Hitachi Capital, for example, caters for self-payers by providing loans.

In the quiet market for income protection insurance, including critical illness cover, companies are looking more to group sales and less to individuals. Canada Life, Combined Insurance and Unum are among the companies targeting the group market.

As already identified, there is a trend for individuals to pay for treatment should they need to, with a loan if required, rather than taking out PMI, for which the premiums are pushed ever upwards by rising medical costs. These costs threaten the long-term viability of medical insurance, especially for commercial insurers. Confusion is another factor: branding is under-developed in medical and protection insurances, and many policies are complicated, with lists of exclusions and lots of `small print’.

At a time of population increase, the core family type for medical and protection insurance — couples with dependent children — has declined as a proportion of all households, and this trend is unlikely to reverse. Medical insurers will focus increasing efforts on keeping their current customers in good health, and to ensure regular check-ups so there is early warning of conditions before they become so serious that they are expensive to treat.

Table of Contents

Executive Summary
1. Introduction
BACKGROUND
DEFINITION
Long-Term Insurance
General Insurance
2. Strategic Overview
THE UK’S INSURANCE INDUSTRY
Market Leaders
LESS CONFIDENCE IN THE NHS
OVER 7.2 MILLION CLAIMANTS GET ILLNESS AND DISABILITY BENEFITS
Table 1: Trends in Life Expectancy and Healthy Life Expectancy at Birth in the UK by Sex (years and %), 1981 and 2001
SICK BRITAIN, POOR WOMEN
Table 2: Number of Taxpayers and Median Income Before Tax in the UK by Sex and Age (000 and £), 2004/2005
Figure 1: Median Income Before Tax in the UK by Sex and Age (£), 2004/2005
MEDICAL INSURANCE SPENDING VERY LOW
Table 3: Weekly Household Expenditure on Medical Insurance by Income Decile Group in the UK (£), 2005/2006
DISTRIBUTION — TRICKY FOR LONG-TERM PRODUCTS
CONSUMER TRENDS — BRIGHT OUTLOOK FOR PRIVATE HOSPITALS AND SELF-PAY
KEY POINTS
3. Long-Term Insurance
PROTECTION SECTOR IN DECLINE
Table 4: Protection Insurance in the UK — New Regular-Premium Policies — by Type (000, £m and £), 2002-2006
Table 5: Protection Insurance in the UK — New Single-Premium Policies — by Type (000 and £m), 2002-2006
REGULATION RESTRICTING THE MARKET
INCOME PROTECTION INSURANCE: DOWN
Table 6: Individual Income Protection Insurance in the UK — New Individual Regular-Premium Business — by Distribution Channel (000 and £m), 2002-2006
Table 7: Mortgage-Related Term Assurance in the UK — New Individual Regular-Premium Business — by Distribution Channel (000 and £m), 2002-2006
CRITICAL ILLNESS INSURANCE: PACKAGED UP
Table 8: Critical Illness Insurance in the UK — New Business — by Distribution Channel (000 and £m), 2002-2006
Table 9: Income Distribution in the UK (£), 1999/2000 and 2004/2005
Figure 2: Income Distribution in the UK (£), 1999/2000 and 2004/2005
LITTLE COMPETITION IN CARE INSURANCE
Table 10: Trends in Premiums in Long-Term Care Insurance in the UK by Type (£000), 1999-2005
Table 11: Mean Value of New Point-of-Need Long-Term Care Policies in the UK (£), 1995-2005
KEY POINTS
4. General Insurance
PRIVATE MEDICAL INSURANCE
Table 12: Trends in Health Insurance Premiums and Claims in the UK (£m), 1999-2005
Table 13: Private Medical Insurance in the UK by Total Subscribers, Persons Covered and Gross Earned Premiums (000, £m and £), 2000-2006
Table 14: Estimated Market Shares of Companies Offering Personal Private Medical Insurance, Cash and Dental Plans in the UK (%), 1992, 1997, 2001, 2004 and 2007
CASH PLANS AND SELF-PAY
DENTAL OPPORTUNITY
PERSONAL ACCIDENT INSURANCE
Table 15: Trends in Personal Accident Insurance Premiums and Claims in the UK (£m), 1999-2005
MORTGAGE PAYMENT PROTECTION INSURANCE
PECUNIARY LOSS, INCLUDING MORTGAGE INDEMNITY INSURANCE
Table 16: Pecuniary Loss Insurance and All General Insurance in the UK by Net Written Premium Income (£m and %), 2001-2005
KEY POINTS
5. Promotion
MAIN MEDIA ADVERTISING EXPENDITURE
Table 17: Main Media Advertising Expenditure on Health-Related Financial Products by Category (£000 and %), Years Ending March 2003, 2005 and 2007
Figure 3: Main Media Advertising Expenditure on Health-Related Financial Products by Category (£000), Years Ending March 2003, 2005 and 2007
Table 18: Main Media Advertising Expenditure on Health-Related Financial Products by BUPA (£000 and %), Years Ending March 2003, 2005 and 2007
Private Healthcare
Table 19: Main Media Advertising Expenditure on Private Healthcare by Provider (£000 and %), Year Ending March 2007
Table 20: Main Media Advertising Expenditure on Private Healthcare by Provider (£000 and %), Years Ending March 2006 and 2007
Critical Illness
Table 21: Main Media Advertising Expenditure on Critical Illness by Provider (£000 and %), Year Ending March 2007
Income Protection, Mortgage Protection and Accident Insurance
Compensation and Advice
Table 22: Main Media Advertising Expenditure on Accountants and Solicitors — Including Injury Claims — by Selected Provider (£000 and %), Year Ending March 2007
KEY POINTS
6. International Perspective
THE US — HUGE HEALTHCARE SPEND, LIMITED BENEFITS
LOW MEDICAL EXPENDITURE IN DEVELOPING ECONOMIES
Table 23: Public and Private Spending on Healthcare in Selected Countries ($ and %), 2003
Figure 4: Public and Private Spending on Healthcare in Selected Countries (%), 2003
GENDER EQUALITY ACROSS THE EU
KEY POINTS
7. PEST Analysis
POLITICAL FACTORS
ECONOMIC FACTORS
Table 24: Net Expenditure by the NHS (£m), 2002/2003-2005/2006
SOCIAL FACTORS
TECHNOLOGICAL FACTORS
Table 25: Projected Change in the UK Population by Age (000), 2007-2017
KEY POINTS
8. Consumer Dynamics
INTRODUCTION
Table 26: Summary of Results (% of respondents), 2007
ILLNESS AND INJURY, AND INCOME PROTECTION
Illness or Injury Stopped Me Leading My Normal Life for 3 Weeks or More During the Last Year
I Would Have Enough Money to Manage If I Had an Injury or Illness Which Prevented Me From Working or Leading a Normal Life
I Have Income Protection in Case I am Unable to Work Due to Illness or Injury
Table 27: Injury and Illness, and Income Protection (% of respondents), 2007
FUNDING PRIVATE MEDICAL INSURANCE
I Have Private Medical Insurance and I or a Family Member Pays the Premiums
I Have Private Medical Insurance and My Employer, or Someone Else, but Not a Family Member, Pays the Premiums
Table 28: Funding Private Medical Insurance (% of respondents), 2007
Table 29: Take-Up of Private Medical Insurance† Among the Key Working Age Groups (% of respondents), 2007
PAYING FOR TREATMENT AND PRIVATE MEDICAL INSURANCE PREMIUMS
In the Past I Have Paid in Full for Private Medical Insurance Rather Than Wait for Treatment from the NHS
Instead of Taking Out Private Medical Insurance Now, I Would Rather Pay for Private Medical Treatment If I Need it in Future
Premiums for Private Medical Insurance are Good Value
Table 30: Paying for Treatment and Private Medical Insurance Premiums (% of respondents), 2007
NHS OR PRIVATE DENTISTRY
I am Registered With an NHS Dentist
I Have Private Dental Insurance
Table 31: NHS or Private Dentistry (% of respondents), 2007
PERSONAL ACCIDENT INSURANCE
I Have Personal Accident Insurance in Case I Get Killed or Injured in an Accident
I Would Claim for Compensation If I Was Hurt in an Accident and Did Not Have Insurance
Table 32: Personal Accident Insurance (% of respondents), 2007
CONFIDENCE IN THE NHS AND UNPAID CARERS
I Have More Confidence in the NHS Now Than in the Past
I Am an Unpaid Carer of an Ill, Injured, Disabled or Retired Person for At Least 10 Hours a Week
Table 33: Confidence in the NHS and Unpaid Carers (% of respondents), 2007
KEY POINTS
9. Company Profiles
INTRODUCTION
ABBEY
Corporate Strategy
Advertising and Distribution
Profitability
Future Company Developments
AMERICAN INTERNATIONAL GROUP
Corporate Strategy
Advertising and Distribution
Profitability
Future Company Developments
AXA PPP
Corporate Strategy
Advertising and Distribution
Profitability
Table 34: Financial Results for AXA PPP Healthcare Group PLC (£000, number, % and £), Years Ending 31st December 2003-2005
Future Company Developments
BUPA
Corporate Strategy
Advertising and Distribution
Profitability
Table 35: Segmental Revenues and Operating Surplus for BUPA (£m and %), 2006
Future Company Developments
CANADA LIFE
Corporate Strategy
Advertising and Distribution
Profitability
Table 36: Financial Results for Canada Life Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
COMBINED INSURANCE COMPANY OF AMERICA
Corporate Strategy
Advertising and Distribution
Profitability
Table 37: Financial Results for Combined Insurance Company of America ($000), Years Ending 31st December 2003-2005
Future Company Developments
EXETER FRIENDLY SOCIETY
Corporate Strategy
Advertising and Distribution
Profitability
Future Company Developments
FRIENDS PROVIDENT
Corporate Strategy
Advertising and Distribution
Profitability
Table 38: Financial Results for Friends Provident PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
GROUPAMA
Corporate Strategy
Advertising and Distribution
Profitability
Table 39: Financial Results for Groupama Insurance Company Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
HALIFAX
Corporate Strategy
Advertising and Distribution
Profitability
Table 40: Financial Results for HBOS PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
HITACHI CAPITAL
Corporate Strategy
Advertising and Distribution
Profitability
Table 41: Financial Results for Hitachi Capital (UK) PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
LEGAL & GENERAL
Corporate Strategy
Advertising and Distribution
Profitability
Table 42: Financial Results for Legal & General Group PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
LIVERPOOL VICTORIA
Corporate Strategy
Advertising and Distribution
Profitability
Table 43: Financial Results for Liverpool Victoria Insurance Company Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
NORWICH UNION
Corporate Strategy
Advertising and Distribution
Profitability
Table 44: Financial Results for Aviva PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Table 45: Financial Results for Norwich Union Healthcare Ltd (£000, number, % and £), Years Ending 31st December 2003-2005
Future Company Developments
PRUDENTIAL
Corporate Strategy
Advertising and Distribution
Profitability
Table 46: Financial Results for Prudential PLC (£000, number, % and £), Years Ending 31st December 2004-2006
Table 47: Financial Results for Prudential Health Ltd (£000, number, % and £), 13 Weeks Ending 31st December 2004 and Year Ending 31st December 2005
Future Company Developments
SAGA
Corporate Strategy
Advertising and Distribution
Profitability
Table 48: Financial Results for Saga Ltd (£000, number, % and £), Years Ending 31st January 2004-2006
Future Company Developments
SIMPLYHEALTH GROUP
Corporate Strategy
Advertising and Distribution
Profitability
Table 49: Financial Results for Simplyhealth Group Ltd (£000, number, % and £), Year Ending 31st December 2005
Future Company Developments
STANDARD LIFE HEALTHCARE
Corporate Strategy
Advertising and Distribution
Profitability
Table 50: Financial Results for Standard Life Healthcare Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
SWISS REINSURANCE COMPANY
Corporate Strategy
Advertising and Distribution
Profitability
Table 51: Financial Results for Swiss Reinsurance Company UK Ltd (£000, number, % and £), Years Ending 31st December 2003-2005
Future Company Developments
UNUM
Corporate Strategy
Advertising and Distribution
Profitability
Table 52: Financial Results for Unum Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
WESTERN PROVIDENT ASSOCIATION
Corporate Strategy
Advertising and Distribution
Profitability
Table 53: Financial Results for Western Provident Association Ltd (£000, number, % and £), Years Ending 31st December 2004-2006
Future Company Developments
KEY POINTS
10. The Future
ILL PREPARED FOR ILL HEALTH
INSURERS’ DILEMMA
THE IMPACT OF SCARCITY
Scenario 1
Scenario 2
SOCIAL STRAINS
THE NHS
LOOKING AHEAD
KEY POINTS
12. Consumer Confidence
METHODOLOGY
KEY FINDINGS THIS QUARTER
THE WILLINGNESS TO BORROW
Confidence Improves
Table A: The Average Amount Consumers Are Willing to Borrow in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), February 2006-2007
Willingness to Borrow Slips Slightly
Table B: The Number of Adults Willing to Borrow in Order to Purchase Expensive Items (000 and %), February 2006-2007
SPENDING FROM SAVINGS
Slight Increase in Spending from Savings
Table C: The Average Amount Consumers Are Willing to Spend from Savings in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (£ and £bn), February 2006-2007
Saving Grows in Relative Importance
Table D: The Average Amounts Adults Are Confident Spending to Purchase Expensive Items (£ and %), February 2006-2007
13. Further Sources
Associations
Publications
General Sources
Government Sources
Other Sources
Bisnode Sources

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Insurance and Assistance linked to Payment Cards and Bank Accounts in Southern and Western Europe

Finaccord’s report titled Insurance and Assistance linked to Payment Cards and Bank Accounts in Southern and Western Europe investigates the market for insurance and assistance policies linked to banking products in Southern and Western Europe. Composed of a series of niche covers designed to enhance the revenues derived by banks from their payment card and current account operations, Finaccord’s research indicates this market in Southern and Western Europe to have been worth some €5.26 billion in 2008. Moreover, with insurance and assistance providers showing creativity in structuring new types of policy to cater for emerging customer segments, the sector seems to be destined for continuing growth. Drawing on the results of an investigation covering some 265 banking institutions and other issuers and distributors of credit cards in eight countries in Southern and Western Europe (Belgium, France, Ireland, Italy, the Netherlands, Portugal, Spain and the UK), the report analyses the provision of a variety of different types of insurance and assistance policy in the broad categories of card and cash protection, travel cover, creditor, accident and health cover, shopping cover and other policies. Moreover, the PartnerBASE™ database that accompanies the report details each of more than 7,250 insurance or assistance enhancements to the c. 2,200 payment cards and bank accounts analysed. Indeed, specific policy types investigated include each of the following: card and cash protection policies - card protection insurance, ATM cash theft insurance; travel policies - travel accident insurance, travel health insurance, travel assistance, travel inconvenience insurance, comprehensive travel insurance; creditor, accident and health policies - creditor insurance - life / permanent disability, creditor insurance - temporary incapacity / unemployment, personal accident insurance, accidental death insurance, health and hospital cash plans, health assistance; shopping policies - purchase protection insurance, price protection insurance, extended warranty; other policies - road assistance, home assistance, personal liability insurance, legal expenses insurance and assistance, mobile telephone insurance, identity protection insurance and assistance, car hire insurance, corporate liability waiver insurance, and miscellaneous other insurance. Hence, this report and the PartnerBASE™ that accompanies it can be used in one or more of the following ways: appreciate the magnitude of the opportunity in insurance and assistance linked to payment cards and bank accounts in Southern and Western Europe: in aggregate, this is a significant market; gain access to a single comprehensive source of information that provides both the detail and analysis surrounding over 7,250 individual insurance or assistance enhancements; identify opportunities to develop new forms of insurance or assistance linked to payment cards and bank accounts in line with the marketing strategies of banking institutions and other card issuing entities in Southern and Western Europe; understand the supply structure for insurance and assistance enhancements and how the market segments between international specialists, local providers and captive underwriters; gain insight into the international presence of leading protagonists in this sector including ACE, AIG, AXA Assistance, BNP Paribas Assurance, CPP, Europ Assistance and Genworth Financial.

TABLE OF CONTENTS:

0.0 EXECUTIVE SUMMARY 2
The regional market was worth around €5.26 billion in gross premiums written in 2008 2
with France and the UK combined accounting for almost 70% of this market value 2
Card protection insurance is the most commonly occurring type of enhancement 3
Programs are sometimes organised by centralised card issuers rather than individual distributors 3
Several providers have an identifiably international approach to the market 3
The market for insurance and assistance enhancements should continue to make progress 4
as a consequence of the virtuous combination of a variety of factors4
including the growing application of insurance and assistance to standard banking products4
and changes in the demographic structure and general behaviour of consumers as a whole 4
France is probably the market in which cutting edge innovations are most apparent 5

1.0 INTRODUCTION 7
Rationale 7
Mainstream bancassurance markets are comparatively well documented7
but less attention has been given to insurance and assistance linked to banking products 7
Insurance and assistance linked to banking products: Europe’s ‘covert’ bancassurance market? 7
Methodology 8
The research program identifies in excess of 7,250 insurance and assistance enhancements8
attached to over 2,200 banking products offered by the universe of 265 banking entities 9
The basic units of analysis for the report are the payment cards and bank accounts themselves 10
Definitions 10
Finaccord 13
PartnerBASE™ 14

2.0 REGIONAL OVERVIEW 19
Introduction 16
Debit cards 17
Across all eight countries, debit cards issued advance at an average rate of 2.2% per annum 17
Debit cards per capita reach high and low points in 2008 in the Netherlands and Italy respectively 19
Credit and other pay later cards 21
The UK now accounts for a regional share of less than 30% of credit and pay later cards issued 21
In terms of credit cards issued per capita, Spain could quite conceivably overtake the UK in 2009 23
Belgian and Dutch consumers show the least inclination to carry credit and other pay later cards 25
Average number of insurance and assistance policies per product 27
Insurance and assistance enhancements are most widespread among French banks 27
Relative weight of broad categories of insurance and assistance 28
Insurance and assistance preferences vary somewhat between the eight countries analysed 28
Penetration rates for insurance and assistance policies 30
Card and cash cover 30
Card protection insurance: commonplace in all countries other than Belgium and the Netherlands 30
ATM cash theft insurance: sometimes offered as an adjunct to wider protection policies 32
Travel cover 33
Travel accident insurance: packaged with over a half of banking products analysed in Spain 33
Travel health insurance: stand-alone policies are limited to a handful of examples in Italy 34
Travel assistance: penetration rates are close to one third in France and Spain 35
Travel inconvenience insurance: most CartaSi cards in Italy carry travel inconvenience cover 36
Comprehensive travel insurance: packaged automatically with many types of card in France 37
Creditor, accident and health cover 38
Creditor insurance (life / permanent disability): optional cover is standard in Ireland and the UK 38
Creditor insurance (temporary incapacity / unemployment): penetration rates are similar 39
Personal accident insurance: cover is offered for free in a minority of cases in Italy and Spain 40
Accidental death insurance: the regional average penetration rate reaches 1.65% 41
Health / hospital cash plans: offered by a number of banking institutions in Italy and Portugal 42
Health assistance: penetration rates are significant only in Italy and Portugal 43
Shopping cover 44
Purchase protection insurance: adopted to a greater or lesser extent by all Dutch card issuers 44
Price protection insurance: penetration rates lag far behind those for purchase protection cover 45
Extended warranties: examples of packaging are most visible in France and the UK 46
Other types of cover 47
Road assistance: almost 20% of products analysed in Portugal include this form of cover 47
Home assistance: while absent in four countries, penetration rates are relatively high in Portugal 48
Personal liability insurance: packaging with banking products occurs only in Italy and Portugal 49
Legal expenses insurance / assistance: rates of provision are modest in all territories 50
Mobile telephone insurance: inclusion within card protection cover boosts penetration in France 51
Identity protection insurance / assistance: subject to significant development only in the UK 53
Car hire insurance: a minor feature of the market in France, Italy, the Netherlands and Spain 54
Corporate liability waiver insurance: included with over 25% of all business and corporate cards 55
Other miscellaneous insurance: numerous other types of enhancement are in evidence56
ranging from computer laptop theft insurance and computing assistance56
to Internet delivery insurance and Internet purchase protection insurance56
and insurance for missed events, mobile gadgets and winter sports 57
In France, customers with Carrefour’s PASS card can choose from a broad array of policies 57
Approximate market size 59
It is necessary to make a variety of assumptions when computing the market size 59
Travel accident insurance and purchase protection insurance are the most common policy types 59
The regional market was worth approximately €5.26 billion in gross written premiums in 200862
and is likely to be growing at an average annual rate of between 5% and 10% overall 62
Insurance and assistance premiums per capita are highest in the UK and lowest in Belgium 64
Card-related creditor insurance and card protection insurance are the highest value segments 66
Consumer metrics 69
Finaccord’s pan-European consumer research also yields valuable insights into the market 69
Key consumer metrics for card protection insurance 70
Card protection insurance paid for separately enjoys the highest penetration in France 70
Key consumer metrics for creditor (card payment protection) insurance 72
Insurance protecting credit card payments is most widely held by French consumers72
although acquisition rates in a paid-for format are most advanced in the UK 72
Key consumer metrics for travel insurance 75
French consumers are most likely to rely on travel insurance linked to their credit card 75
Key consumer metrics for other forms of insurance and assistance 78
In the UK, the scope exists to increase free packaging with credit cards and current accounts 78

3.0 BELGIUM 81
Introduction to the banking and payment card sectors 81
The aftermath of the ‘credit crunch’ brings about fundamental change to the banking sector 81
Numerous medium-sized and small banking ventures challenge the four largest institutions 81
Credit and other pay later cards grow at double the rate of debit cards in Belgium 82
Insurance and assistance linked to payment cards and bank accounts 84
Broad types of cover 84
Travel-related cover is most commonly packaged with payment cards and bank accounts 84
Specific cover penetration 85
albeit this often appears in the form of travel accident insurance or travel assistance 85
Operating models 87
Cardif, ING Insurance and KBC Insurance are active as captive underwriters in Belgium 87
Partner market shares 89
AIG Europe is the most prolific partner for both travel accident and purchase protection policies 89

4.0 FRANCE 92
Introduction to the banking and payment card sectors 92
The concentrated French consumer banking market is experiencing further consolidation92
as a result of the link between the Banques Populaires and the Caisses d’Epargne92
and the acquisition of the Belgian and French banking arms of Fortis by BNP Paribas 92
Carte Bleue and MasterCard play a key role in insurance and assistance enhancements 92
The popularity of co-branded and private label cards boosts credit and other pay later products 94
Insurance and assistance linked to payment cards and bank accounts 97
Broad types of cover 97
Card and cash protection is the most widespread category of cover in France 97
Specific cover penetration 98
with card protection insurance often embracing forms of mobile telephone insurance 98
Travel cover of one sort or another is carried by a majority of MasterCard and Visa cards 98
France also plays host to a variety of innovative enhancements to banking products 98
Operating models 100
France is characterised by the utilization of a very diverse range of operating models 100
Gras Savoye and SPB are influential as affinity brokers of insurance and assistance 100
Partner market shares 102
The Groupement Carte Bleue collaborates with several suppliers for travel-related cover 102
Gras Savoye and SPB are prominent as organisers of card protection insurance 102
A high number of providers compete in other major areas of insurance and assistance 103

5.0 IRELAND 106
Introduction to the banking and payment card sectors 106
A variety of banking institutions owned by foreign parents challenge the traditional incumbents 106
Debit cards issued comprehensively outgrow credit and other pay later cards issued in Ireland 107
Insurance and assistance linked to payment cards and bank accounts 109
Broad types of cover 109
Creditor and other accident and health covers are available most frequently in Ireland109
Specific cover penetration 110
although card protection insurance achieves the highest overall rate of penetration 110
Operating models 112
Most schemes are organised in conjunction with single, external underwriters112
although Affinion International is used by Ulster Bank for its ufirst account 112
Partner market shares 114
CPP accounts for most of the main relationships available for card protection insurance 114
Several providers are active in card-related creditor insurance and comprehensive travel cover 114

6.0 ITALY 117
Introduction to the banking and payment card sectors 117
Four, or arguably five, retail banking groups lay claim to a genuinely nationwide network117
although these are being challenged by an array of ambitious regional competitors117
as well as several insurer-owned banks and banks falling under foreign ownership 117
Italy also plays host to a considerable number of specialised lending institutions117
including central card issuing entities that promote their cards through distributor banks 118
Credit and other pay later cards issued overtook debit cards issued in Italy in 2007 119
Insurance and assistance linked to payment cards and bank accounts 121
Broad types of cover 121
Over one third of covers identified fall into the creditor and other accident or health category 121
Specific cover penetration 122
Combined insurance and assistance packages boost provision rates for individual types of cover
122
Operating models 124
Captive and joint venture underwriters play some part in the insurance and assistance sector124
although most enhancements to banking products are organised through a single underwriter
124
Partner market shares 126
CPP possesses an extensive client list although Affinion’s Sentinel is the partner of CartaSi 126
Providers owned ultimately by French banks are most prominent in card-related creditor insurance
126
Four main providers are visible in the market for purchase protection insurance 126
Several important packages are managed by Assicurazioni Generali and Europ Assistance 126

7.0 NETHERLANDS 130
Introduction to the banking and payment card sectors 130
The integration of ABN AMRO and Fortis Bank brings about further market concentration130
albeit a number of smaller institutions offer an element of competition to the ‘big three’ 130
Most Dutch consumers remain apparently reluctant to carry credit and other pay later cards 131
Insurance and assistance linked to payment cards and bank accounts 133
Broad types of cover 133
The Dutch market is characterised by the relatively high presence of covers related to shopping 133
Specific cover penetration 134
Purchase protection insurance is the most commonly occurring enhancement to payment cards 134
Operating models 136
ABN AMRO elects to continue its joint venture arrangement with Aviva 136
Partner market shares 138
The Warranty Group benefits from its links with Comfort Card, LaSer Cards and Prime Line 138
The protagonists in comprehensive travel insurance are familiar international competitors 138

8.0 PORTUGAL 141
Introduction to the banking and payment card sectors 141
For a relatively small market, Portugal’s retail lending sector remains comparatively fragmented
141
although Cetelem and Groupe LaSer have agreed to combine their local subsidiaries 141
Credit and other pay later cards are gradually eroding the share of debit cards in Portugal 142
Insurance and assistance linked to payment cards and bank accounts 144
Broad types of cover 144
Banking products in Portugal are well-endowed with insurance and assistance enhancements 144
Specific cover penetration 145
Provision rates are significant across a range of different types of policy 145
Operating models 147
Captive underwriters are more influential in Portugal than in any other country reviewed147
Partner market shares 149
although non-captive providers also account for a number of significant relationships 149

9.0 SPAIN 152
Introduction to the banking and payment card sectors 152
The main wave of consolidation in Spanish retail banking has now taken place 152
Many of Spain’s savings banks are characterised by an independent, entrepreneurial spirit 152
A number of overseas entrants play a significant role in the consumer finance sector 152
Spanish consumers shift decisively towards credit and other pay later cards 154
Insurance and assistance linked to payment cards and bank accounts 156
Broad types of cover 156
The Spanish market is oriented most strongly to insurance for card and cash protection156
Specific cover penetration 157
although many payment cards also carry a free general accident insurance policy 157
Operating models 159
Several banking institutions make partial or exclusive use of captive underwriting entities159
Partner market shares 161
In terms of its raw number of relationships, Caser benefits from its ties with many savings banks 161
MBNA makes blanket use of ACE European Group for several types of cover 161
At least eight assistance companies compete for travel assistance mandates 161
Niche providers such as Autoclub Mutua, Legálitas and Reparalia are also visible 161

10.0 UNITED KINGDOM 165
Introduction to the banking and payment card sectors 165
The financial crisis is the main driver of rationalization of the UK consumer banking market 165
Credit and other pay later cards peak in 2005 although debit cards issued continue to grow 166
Insurance and assistance linked to payment cards and bank accounts 168
Broad types of cover 168
The ratio of covers to products analysed is higher in the UK than any other country considered 168
Specific cover penetration 169
Forms of insurance that must be paid for separately by customers are the most widespread 169
Operating models 171
Captive underwriters account for a significant proportion of all relationships identified 171
Partner market shares 173
CPP and Sentinel account for the vast majority of relationships for card protection insurance173
with CPP also emerging as the most prolific partner in the domain of identity theft cover 173
At least eight non-captive underwriters are active in the market for card-related creditor insurance
173

GRAPHICS / TABLES
Banks and other entities covered by the research segmented by country 8
Payment cards and bank accounts covered by the research segmented by country, marque and type 9
Debit cards issued in Southern and Western Europe, segmented by country, 2004-8 17
Debit cards issued in Southern and Western Europe, segmented by country, 2004-8 (data) 18
Debit cards issued per capita in Southern and Western Europe, segmented by country, 2004-8 19
Debit cards issued per capita in Southern and Western Europe, segmented by country, 2004-8 (data) 20
Credit and other pay later cards issued in Southern and Western Europe, segmented by country, 2004-8 21
Credit and other pay later cards issued in Southern and Western Europe, segmented by country, 2004-8 (data) 22
Credit and other pay later cards issued per capita in Southern and Western Europe, segmented by country, 2004-8
23
Credit and other pay later cards issued per capita in Southern and Western Europe, segmented by country, 2004-8
(data) 24
Credit and other pay later cards issued as a % of all payment cards issued in Southern and Western Europe,
segmented by country, 2004-8 25
Credit and other pay later cards issued as a % of all payment cards issued in Southern and Western, segmented by
country, 2004-8 (data) 26
Average number of insurance and assistance covers per product analysed in Southern and Western Europe,
segmented by country, 2009 27
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Southern and
Western Europe, segmented by broad type of cover, 2009 28
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Southern and
Western Europe, segmented by broad type of cover, 2009 (data) 29
Penetration rates for card protection insurance in Southern and Western Europe, segmented by country, 2009 31
Penetration rates for ATM cash theft insurance in Southern and Western Europe, segmented by country, 2009 32
Penetration rates for travel accident insurance in Southern and Western Europe, segmented by country, 2009 33
Penetration rates for travel health insurance in Southern and Western Europe, segmented by country, 2009 34
Penetration rates for travel assistance in Southern and Western Europe, segmented by country, 2009 35
Penetration rates for travel inconvenience insurance in Southern and Western Europe, segmented by country, 2009
36
Penetration rates for comprehensive travel insurance in Southern and Western Europe, segmented by country,
2009 37
Penetration rates for creditor insurance (life / permanent disability) in Southern and Western Europe, segmented by
country, 2009 38
Penetration rates for creditor insurance (temporary incapacity / unemployment) in Southern and Western Europe,
segmented by country, 2009 39
Penetration rates for personal accident insurance in Southern and Western Europe, segmented by country, 2009 40
Penetration rates for accidental death insurance in Southern and Western Europe, segmented by country, 2009 41
Penetration rates for health / hospital cash plans in Southern and Western Europe, segmented by country, 2009 42
Penetration rates for health assistance in Southern and Western Europe, segmented by country, 2009 43
Penetration rates for purchase protection insurance in Southern and Western Europe, segmented by country, 2009
44
Penetration rates for price protection insurance in Southern and Western Europe, segmented by country, 2009 45
Penetration rates for extended warranties in Southern and Western Europe, segmented by country, 2009 46
Penetration rates for road assistance in Southern and Western Europe, segmented by country, 2009 47
Penetration rates for home assistance in Southern and Western Europe, segmented by country, 2009 48
Penetration rates for personal liability insurance in Southern and Western Europe, segmented by country, 2009 49
Penetration rates for legal expenses insurance / legal assistance in Southern and Western Europe, segmented by
country, 2009 50
Penetration rates for mobile telephone insurance in Southern and Western Europe, segmented by country, 2009 52
Penetration rates for identity protection insurance / assistance in Southern and Western Europe, segmented by
country, 2009 53
Penetration rates for car hire insurance in Southern and Western Europe, segmented by country, 2009 54
Penetration rates for corporate liability waiver insurance in Southern and Western Europe, segmented by country,
2009 55
Penetration rates for other miscellaneous insurance in Southern and Western Europe, segmented by country, 2009
58
Approximate number of payment cards and bank accounts carrying insurance and assistance policies in Southern
and Western Europe, segmented by specific type of cover, 2009 61
Approximate gross written premiums for insurance and assistance linked to payment cards and bank accounts in
Southern and Western Europe, segmented by country, 2008 63
Approximate gross written premiums for insurance and assistance linked to payment cards and bank accounts per
capita in Southern and Western Europe, segmented by country, 2008 65
Approximate gross written premiums for insurance and assistance linked to payment cards and bank accounts in
Southern and Western Europe, segmented by type of cover, 2008 67
Approximate gross written premiums for insurance and assistance linked to payment cards and bank accounts in
Southern and Western Europe, segmented by type of cover, 2008 (data) 68
Percentage of cardholders in France, Germany, Italy, Spain and the UK in possession of card protection insurance,
2008 71
Percentage of cardholders in France, Germany, Italy, Spain and the UK in possession of card protection insurance,
2008 (data) 71
Percentage of cardholders in France, Germany, Italy, Spain and the UK in possession of creditor (card payment
protection) insurance, 2006 73
Percentage of cardholders in France, Germany, Italy, Spain and the UK in possession of creditor (card payment
protection) insurance, 2006 (data) 74
Types of travel insurance protecting respondents in France, Germany, Italy, Spain and the UK, 2004-6 76
Types of travel insurance protecting respondents in France, Germany, Italy, Spain and the UK, 2004-6 (data) 77
Percentage of consumers in the UK with other forms of insurance and assistance included for free on a credit card or
within a current account, 2007 79
Number of debit and credit / pay later cards in Belgium, 2004-8 82
Key metrics for debit and credit / pay later cards in Belgium, 2004-8 83
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Belgium,
segmented by broad type of cover, 2009 84
Penetration of insurance and assistance policies linked to payment cards and bank accounts in Belgium, segmented
by specific type of cover, 2009 86
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in
Belgium, segmented by specific type of cover, 2009 88
Partner market shares for insurance and assistance linked to bank accounts and payment cards in Belgium,
segmented by type of cover, 2009 90
Number of debit and credit / pay later cards in France, 2004-8 95
Key metrics for debit and credit / pay later cards in France, 2004-8 96
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in France,
segmented by broad type of cover, 2009 97
Penetration of insurance and assistance policies linked to payment cards and bank accounts in France, segmented
by specific type of cover, 2009 99
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in France,
segmented by specific type of cover, 2009 101
Partner market shares for insurance and assistance linked to bank accounts and payment cards in France,
segmented by type of cover, 2009 104
Number of debit and credit / pay later cards in Ireland, 2004-8 107
Key metrics for debit and credit / pay later cards in Ireland, 2004-8 108
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Ireland,
segmented by broad type of cover, 2009 109
Penetration of insurance and assistance policies linked to payment cards and bank accounts in Ireland, segmented
by specific type of cover, 2009 111
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in Ireland,
segmented by specific type of cover, 2009 113
Partner market shares for insurance and assistance linked to bank accounts and payment cards in Ireland,
segmented by type of cover, 2009 115
Number of debit and credit / pay later cards in Italy, 2004-8 119
Key metrics for debit and credit / pay later cards in Italy, 2004-8 120
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Italy, segmented
by broad type of cover, 2009 121
Penetration of insurance and assistance policies linked to payment cards and bank accounts in Italy, segmented by
specific type of cover, 2009 123
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in Italy,
segmented by specific type of cover, 2009 125
Partner market shares for insurance and assistance linked to bank accounts and payment cards in Italy, segmented
by type of cover, 2009 128
Number of debit and credit / pay later cards in the Netherlands, 2004-8 131
Key metrics for debit and credit / pay later cards in the Netherlands, 2004-8 132
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in the Netherlands,
segmented by broad type of cover, 2009 133
Penetration of insurance and assistance policies linked to payment cards and bank accounts in the Netherlands,
segmented by specific type of cover, 2009 135
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in the
Netherlands, segmented by specific type of cover, 2009 137
Partner market shares for insurance and assistance linked to bank accounts and payment cards in the Netherlands,
segmented by type of cover, 2009 139
Number of debit and credit / pay later cards in Portugal, 2004-8 142
Key metrics for debit and credit / pay later cards in Portugal, 2004-8 143
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Portugal,
segmented by broad type of cover, 2009 144
Penetration of insurance and assistance policies linked to payment cards and bank accounts in Portugal, segmented
by specific type of cover, 2009 146
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in
Portugal, segmented by specific type of cover, 2009 148
Partner market shares for insurance and assistance linked to bank accounts and payment cards in Portugal,
segmented by type of cover, 2009 150
Number of debit and credit / pay later cards in Spain, 2004-8 154
Key metrics for debit and credit / pay later cards in Spain, 2004-8 155
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in Spain,
segmented by broad type of cover, 2009 156
Penetration of insurance and assistance policies linked to payment cards and bank accounts in Spain, segmented
by specific type of cover, 2009 158
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in Spain,
segmented by specific type of cover, 2009 160
Partner market shares for insurance and assistance linked to bank accounts and payment cards in Spain,
segmented by type of cover, 2009 163
Number of debit and credit / pay later cards in the UK, 2004-8 166
Key metrics for debit and credit / pay later cards in the UK, 2004-8 167
Relative weight of insurance and assistance policies linked to payment cards and bank accounts in the UK,
segmented by broad type of cover, 2009 168
Penetration of insurance and assistance policies linked to payment cards and bank accounts in the UK, segmented
by specific type of cover, 2009 170
Operating models used for insurance and assistance policies linked to payment cards and bank accounts in the UK,
segmented by specific type of cover, 2009 172
Partner market shares for insurance and assistance linked to bank accounts and payment cards in the UK,
segmented by type of cover, 2009 174

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Analytical report. TOP-Insurer is a unique analytical project, that covers 30 markets of Central, Eastern and Southern Europe, and former USSR. The report encompass a comparative analysis of the current state and dynamics of the markets, rankings of major life and non-life players and comparison of strategies adopted by international groups in different countries.

Table of Contents:

Introduction 7
What is TOP-Insurer? 7
TOP-Insurer’s Target Audience 8
TOP-Insurer Team 8
Data Sources 9
Terms and Conditions 9

Section 1
Insurance Development in CEE and Former USSR Countries 11
Life Insurance Development in CEE and Former USSR Countries 14
Non-Life Insurance Development in CEE and Former USSR Countries 17
Comparison of Life and Non-Life Segments in the Region 19
Competitive Environment in the Target Markets 23

Section 2
TOP-300 Life Insurers 27
TOP-500 Non-Life Insurers 34
Analyzing TOP-Insurer Lists 45

Section 3
Activities of Major International Groups and Holdings 49
TOP-20 Groups 57

Appendix
Central Europe 87
Eastern Europe 95
Southern Europe 107
Southeastern Europe 110
Southwestern Asia 119
Central Asia 122
Russia 126
Markets in 2002-2007 132
Notes 138

List of Tables:

Total: 85 tables.
Key Tables: Key Performance Indicators of the Insurance Markets of CEE and ex-USSR Countries;
Performance of the Life Insurance Markets in CEE and ex-USSR Countries in 2006-2007;
Performance of the Non-Life Insurance Markets of CEE and ex-USSR Countries in 2006-2007;
Competitive Environment in the National Insurance Markets in 2007;
Competitive Environment in the National Life and Non-Life Insurance Markets in 2007;
TOP-300 Life Insurers, CEE & ex-USSR, 2007; TOP-500 Non-Life Insurers, CEE & ex-USSR, 2007;
Countries Rating in TOP-Insurer-300;
Countries Rating in TOP-Insurer-500;
Largest Insurance Groups, CEE and ex-USSR, 2007;
Largest Insurance Groups, Life Insurance, CEE & ex-USSR, 2007;
Largest Insurance Groups, Non-Life Insurance, CEE & ex-USSR, 2007;
Presence of Insurance Groups in the Life Markets of CEE and ex-USSR Countries;
Presence of Insurance Group in the Non-Life Insurance Markets in CEE and ex-USSR Countries.
Appendix include premiums and claims in total, life and non-life business, 2007, change 2007/2006 through companies (2 Tables for each country) and 2002-2007 premiums total, life and non-life for the countries (3 Tables and 18 Charts).

List of Charts:

Total: 57 charts.
Key Charts: Penetration (Total Insurance Premiums as % of GDP) by countries;
Density (Total Insurance Premiums per Capita in EUR) by countries;
Development Level of Insurance Markets in 2007 by countries;
Development Level of Insurance Markets in 2006 by countries;
Life Insurance Penetration (Life Insurance Premiums as % of GDP) by countries;
Life Insurance Density (Life Insurance Premiums per Capita in EUR) by countries;
Non-Life Insurance Penetration (Non-Life Insurance Premiums as % of GDP) by countries;
Non-Life Insurance Density (Non-Life Insurance Premiums per Capita in EUR) by countries;
Levels of Insurance Markets Development in 2007 by countries;
Levels of Insurance Markets Development in 2006 by countries; Penetration Levels of Insurance Markets in 2007 by countries;
Penetration Levels of Insurance Markets in 2006 by countries; Penetration Change 2007/2006 by countries;
Density Change 2007/2006 by countries.
 
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Datamonitor’s industry profiles are an essential resource for top-level data and analysis. This profile includes data on market size and segmentation, plus textual analysis of the key trends and competitive landscape, demographic information, and descriptions of the leading companies.

Scope of this research

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The Law of Insurance Contracts 6th Edition

The Law of Insurance Contracts is widely regarded as the book practitioners turn to for detailed authoritative solutions to questions arising from insurance law contract law. The book covers all non-marine insurance contracts from proposal to expiry stage

Product Description

The Law of Insurance Contracts is widely regarded as the book practitioners turn to for detailed authoritative solutions to questions arising from insurance law contract law. The book covers all non-marine insurance contracts from proposal to expiry stage.

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Bharat Book Bureau
Tel: +91 22 2757 8668
Fax: +91 22 2757 9131
Email: info@bharatbook.com
Website: www.bharatbook.com
Blog: http://bharatbookresearch.blogspot.com

Insurance Broking Practice and the Law is the definitive reference source for anyone who needs to understand the role and responsibilities of the insurance broker. Specifically designed to provide all the information you need in one highly accessible reference source, it covers not only insurance and regulatory issues but also tax, competition, insolvency, data protection and employment concerns relevant to brokers.

Tackling all the legal and practical issues facing insurance brokers in today’s market place, Insurance Broking Practice and the Law is the definitive reference source for anyone who needs to understand the role and responsibilities involved in this area.

Specifically designed to provide all the information you need in one highly-accessible source, Insurance Broking Practice and the Law covers not only insurance and regulatory issues but also tax, competition, data protection and employment issues relevant to brokers. In addition, it addresses current market reforms and their impact on insurance brokers, e.g. contract certainty and the market reform contract, electronic placements and claims and market claims agreements, as well as the European Commission’s sector enquiry into business insurance.  

Written by the Insurance and Reinsurance Group at CMS Cameron McKenna, Insurance Broking Practice and the Law provides you with: 

• The most comprehensive and authoritative text on the market

• Expert commercial and legal advice, covering all day-to-day broking problems

• Practical guidance to ensure you understand and are able to comply with regulatory developments

• An accessible and dependable reference source, designed to address liability issues in the market

• An invaluable risk management tool

• Regular updates to ensure you are always completely up to date

“Thorough and practical analysis of the commercial and legal issues facing insurance brokers.”
Jane Owen, Head of Legal and Company Secretary – AON LTD

To know more and to buy a copy of your report feel free to visit:  http://www.bharatbook.com/productdetail.asp?id=23034

Or

Contact us at:
Bharat Book Bureau
Tel: +91 22 2757 8668
Fax: +91 22 2757 9131
Email: info@bharatbook.com
Website: www.bharatbook.com
Blog: http://bharatbookresearch.blogspot.com